I sincerely hope to get a favourable reply within the next few days, so I am able to keep on utilizing American Airlines for my journey.
I planned to vent my stress with the baggage problem together with your airline. Anything else was fantastic, however the way my baggage was managed would make me Assume 2 times ahead of scheduling with AA once again. I had been charged $25 Each individual way for one bag, not getting explained to my bag might be carried on for no charge. So as to add insult into the $fifty billed, my bag was broken on the surface on currently being returned to me.
WOW! Wanting to attain your client service department by using telephone is unattainable!! I tried a few distinctive selection and 1 was disconnected!! 1 range I had been prompted to phone tried to have me invest in – not similar flight services. I feel I will have to go back to United.
I not merely had to waste $50 in baggage service fees, but I seasoned Awful landing by your pilots, very crowded and small planes, rude flight attendants, and full imbeciles that managed my luggage because they clearly have been illiterate and will not go through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I would prefer to fly this Monday vs Sat but was instructed I can be billed a price. That’s outstanding , taking into consideration I are flying with American for more than 6 yrs and would never think about traveling with any individual else at any time.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You applied a B757 which was thoroughly unsuitable to get a seven hr journey. The seats spec/recline/legroom had been what I might expect on a holiday constitution or commuter flight of one hour. Additionally, the studying mild didn't perform and in addition to the film there was no channel open for audio.
Moments have altered and its quite unfortunate. BTW – Our flight to Madrid was with Iberia along with the practical experience was the whole reverse! The aircraft was bright, clean and modern and also the meals options have been appetizing plus the attendants had been aware of food items ingredients. Definitely it can be done appropriate!
I'd some incredibly constructive tips to give them to prevent this in the future, but was unable to ascertain connection with them.
To I don’t know Click Here how Many of us endeavoring to get this resolved. I had been so frustrated and about to surrender
Get the CEO’s to read about repeat company after which you can they can understand why They are really regularly not creating The underside line. I can Actually claim that I’m never ever reserving using your airline yet again. many thanks, Sincerely
rosity to us shareholders. Management and all staff of AAL are naturally carrying out an incredible job, mirrored during the continual increase of
I had been delayed on Monday feb 15th two times right before being cancelled and bumped to Tuesday. Although I used to be annoyed I comprehended. Then at 10:30pm I get yourself a text indicating my Tuesday flight was cancelled until Wednesday.
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My issue was a bag which was overweight. A single lady kept expressing I could only get fifty lbs, even though I advised her I had been satisfied to pay overage costs. This other woman wasn't way too helpful. Nonetheless, Nina Kong went truly outside of her strategy to help me… contacting for info, hunting issues up…she even helped me go the bag to a safe spot though I went via it to view if I could rearrange and pull some weight out.