I even experimented with contacting on the phone and got nowhere; all I could listen to is actually a recurrent information and After i request to speak to client relations, I'd get dangle up on.
American Airways,i am so dissatisfied !!! I had this kind of tough time with my disabled youngster!! You misplaced my stroller seat belt, i needed to stroll the many way within the airport holding my 4 yrs aged daughter…and soon after standing a single hour at the baggage claim they instructed me to simply call your client service ,guess what? They might’nt do everything!! it proceeds? unbelievable!!!
Luis not just got us over a flight but update to first class. This was a large handle for us. The flight quantity was AA2386 in case I spelled Luis’s very last identify Mistaken.
My husband And that i experienced a flight leaving Richmond Virginia using a remaining spot of Seattle Washington. We've been familiar with flying and experienced flown other Airways previously that week planning to and from various destinations. We had all our information and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt talk to if those people who are flying are military services staff so we begun around and waited in line to speak to a representative in the counter. Once we were being up with the counter we instructed a Woman driving the counter that my husband is from the military and we had two bags to check in. Thats whenever we have been informed that our bags where by above excess weight and it would be 250$ more. We asked for for the lady to point out us in which the package deal pricing is penned. She was not able to supply that information and facts and went on to inform us we could glimpse it up ourselves. My partner that is enlisted while in the U.S. Coast Guard has not experienced to pay added or any amount of money for baggage, on orders or personal. My husband gave her the 250$ and that is in the event the agent we ended up speaking with shortly became quite impolite and threatened to terminate our total flight.
Bravo to American Airways for providing the shock maximize on your staff members. Rather than cowering towards the disgruntled passenger on todays La Guardia flight. Simply because some attendents were being cheerful and wished him an incredibly Merry Christmas. Really ?? It’s about time we took again our best needs and grumpy people today just keep off the planes and retain their views to by themselves.
I place inside of a ask for previous September to utilize my ticket at a later date. I sad to say experienced crisis gall bladder operation two times before my flight. I termed instantly to Permit the American Airways know and was explained to that they might be no reimbursement, which was high-quality, I just desire to make use of the ticket at a afterwards day. I put my request in and I have even now not listened to just about anything from your airlines.
The nine/fifteen/fifteen, it can consider a while to become overlooked. Starting with An additional hold off within our flight, which theoretically would go away Orlando 19: 40h, and after several hours of hold off, again due to problems with the aircraft, the commander warned us that maybe the plane would not consider off thanks to achievable structural problem Together with the baggage door from the airplane and the door was opened to Anybody who planned to depart the aircraft.
I flew to Ireland on 9/fifteen/fifteen and returned on nine/twenty five/fifteen. This was my to start with international flight and my to start with time to fly in many years. The staff were being nice plus the food was very good. Comfort on the best way above was Okay as I'd an aisle seat but was in the middle of 5 seats on the return flight and the individual’s chair before me was the many way again (appeared just a little even further back again than some) and I was unable to watch flicks as it had been much too close and will hardly set my tray down to consume. When returning, I held waiting for my bag and it just wasn’t there so went into the counter and inquire.
I just acquired from the cell phone with Connie Sanders in the DFW Business office. I requested for her name due to the fact she was so variety and helpful to us. I have hardly ever encountered anyone so helpful and caring. If all your Associates can be like her you would have a wonderful airline.
On 7/18/14 my husband And that i have been with your flight 67 from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or leisure solutions in the seat. When the meal was served we asked the flight attendant When the food experienced any peppers(the vegetable) in it because the “hen†and also other substances were unrecognizable. My spouse is highly allergic to peppers and he had to be particular there have been none. The attendant said she experienced no idea of exactly what the food items elements had been in either assortment so he didn't try to eat. How hard wouldn't it be for your personal catering dept to deliver a summary of substances for this sort of challenge? The plane itself was previous and warn on the inside. When bought within the aircraft, the coach area smelled of fecal matter and it took pretty some time with the odor to dissipate.
I am pretty upset with this particular service from American Airways. We had planned a holiday that we thought would begin by experiencing Excellent service from American.
On arrival in Panama with flight AA959 one of several 2 luggages, a Roncato baggage, ( photos hooked up ) worth €189 arrived damaged. I right away went to the right Place of work In the airport, the place the only real remark was which they handed me a « checking Short article Harm notice », which I enclose herewith. I put in the following day buying a new baggage and trying to get in touch with the places of work through the phone quantities indicated within the said document devoid of, nevertheless, obtaining any reply – the telephone is never answered and the line goes blank right after various minutes of ready, despite which range I dial. I So proceed my travel and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I again seek to Get in touch with your Business office with the airport, but the one suggestions they might give me was to challenge a grievance by way of your website, which I'm now undertaking. Other than the above mentioned, I do have another – and possibly far more really serious – criticism. At the time of my reservation I Full Article paid out an additional $88 ($forty four each) for extra consolation seats. To my shock, the seats turned out for being the normal – no excess – seats.
It may be a glitch to you personally but it really signifies that I have to stand in a long line that is pretty unpleasant which has a knee cap which has been damaged.
My Buddy of mine booked my Mother a reservation from haiti to miami fl I paid her $300 to obtain me the fares nevertheless she didn't instructed me the flight are going to be scheduling on the nonrevenue flight it had been a ridicullus instant for all of us, quesion I have When the seat is not warranty why did she took the money from me